8 Patient Expectations That Can’t Be Ignored

When it comes to patient engagement half the battle is understanding what the patient expects and the other half is meeting those expectations.

Patients, as consumers in other industries have rising expectations.

The healthcare consumerism movement has helped to bring patient expectations front and center.

Adapting healthcare from what has been convenient to the provider, to what is instead convenient for the consumer; offering patients fast, convenient service in the form of online payments, retail clinics, telemedicine, access to their data and an overall improved patient experience.

Healthcare consumerism enables theEmpowered Patientas opposed toConsumerbecause after all, relatively healthy patients may shop for their healthcare, while those that are very sick will not.

So What are the Expectations of Patients?While no two patient populations are the same there are 8 patient expectations that healthcare organizations can’t ignore.

Each of the expectations listed above should be ingrained across the continuum of care to ensure engagement throughout the patient’s journey.

Source: Perficient
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8 Patient Expectations That Can’t Be Ignored

What Leading Professionals Expect From The Future Of Healthcare

For our Future of Health report, PSFK surveyed over 170 healthcare professionals to get their perspectives on the trends driving the future of the industry.

In our latest report, the Future of Health, we explores how the role of data in healthcare has evolved from a static into a living profile that grows with patients.

In May 2017, PSFK surveyed over 170 healthcare professionals in clinical, corporate and creative roles to get their perspectives on the trends driving the future of the industry.

An analysis of the results pointed to the larger role that technology will play, both by empowering consumers and introducing more data into the health system.

85% say it’s important or very important to enable consumers to performgood enoughdiagnostic tests outside of the doctor’s office using personal devices like mobile and wearables.

92% agree that it is important or very important for the health industry to deploy artificial intelligence and cognitive computing to understand patterns across huge collections of data.

For more insights, and how this data applies to our trends, download the Future of Health report now!

Source: PSFK
What Leading Professionals Expect From The Future Of Healthcare