Healthcare and Technology: Intersecting Our Lives in Ways Never Before Imagined

Just a couple years removed from the age of the electronic health records, technology that already seems dated and antiquated, is no longer monolithic and domineering to the space as it likely seemed in 2010.

The technology – EHRs were supposed to save healthcare and are now nothing but foundational.

When the promise of those solutions faded and as our attention forced us into new technologies we are now seeing developments in technology creating touch points that impact patients “Where they live” and has become the new force behind healthcare technology.

New consumer technologies have and will further level the field.

Finally, ancillary technology will become healthcare IT’s next big thing or the enterprise level professionals working in the space.

Bolt-on technologies will likely reign over current systems such as EHRs, which are falling short.

Stand-alone solutions like EHRs will be marginalized as foundational technology until better solutions replace them; perhaps new administrative technologies that completely surpass what it offered today.

Source: Electronic Health Reporter

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Healthcare and Technology: Intersecting Our Lives in Ways Never Before Imagined

Patient portals have a future as a patient engagement tool if clinicians are on board and encourage their use

Patient portals have the potential to simplify practice operations and reduce physician costs, but only if patients adopt and use them.

Here some of the key takeaways.

1. Physicians need to raise awareness about patient portal availability and benefits.

2. Patients still prefer hearing from physicians by phone, rather than through a portal, but younger patients are open to online appointment scheduling.

3. Almost half of patients report that their physician did not follow up with them after their visit. This is a significant opportunity for incentivizing patient portal usage.

Patient portals have a future as a patient engagement tool if clinicians are on board and encourage their use

How Does Your EHR Vendor Solve Challenging Situations?

Is your EHR vendor still solving your problems? This is a hard one to evaluate since meaningful use and EHR certification has hijacked the EHR development process.

An EHR vendor that’s doing the minimum necessary is just barely meeting the EHR certification and meaningful use requirements and never really responds to customer requests.

Does the salesperson have something new to sell you? If they do, it’s quite possible your EHR vendor has started focusing on some new product and not the EHR anymore.

Sadly, I think many EHR users know that their EHR vendor has stopped innovating their product.

Ask yourself the question, how does my EHR vendor approach solving challenging situations? If you talk to a lot of EHR vendors like I do, you can pretty quickly tell how an EHR vendor approaches problems.

The best EHR vendors dive deeply into the problem and not only solve the problem, but try to think of a better way to optimize everything surrounding the problem.

Source: EMR & EHR

How Does Your EHR Vendor Solve Challenging Situations?